10 Common Flaws in Incident Response Plans: Flaw #7 – Incident Response Plan Readiness

Alex Waintraub, with John Sharpe
This blog series by Alex Waintraub, mirrors the SafeHouse Podcast about the 10 Common Flaws in Incident Response Plans.

Having a robust and dynamic Incident Response Plan (IRP) is crucial for organizations to effectively navigate the complexities of modern threats. John Sharpe, a seasoned cybersecurity expert with over 12 years of experience, joins Alex Waintraub to outline the importance of ensuring your IRP is up-to-date, complete, and ready to address the dynamic nature of cyber threats.  Listen to the Podcast starting Thursday, August 1st here: https://safehouseinitiative.org/podcasts/

 

 

The Importance of a Dynamic Incident Response Plan

Incident response plans are the backbone of an organization’s cybersecurity strategy, but they must be crafted with flexibility and adaptability in mind. As John points out, “Cyber threat actors are not static, and the incident response realm is not static either. It’s extremely dynamic.” Failing to incorporate advancements in technology, emerging vulnerabilities, and industry changes can quickly render an IRP outdated and ineffective.

John shares a real-life experience where his organization faced a scenario involving third-party risks and compromised vendor relationships. The existing IRP did not adequately address this type of incident, forcing the team to quickly adapt and adjust their response on the fly. This experience highlighted the importance of having a dynamic IRP that can be easily updated and refined based on lessons learned.

 

Evolving the Incident Response Plan

To ensure an IRP remains current and effective, John emphasizes the importance of a continuous improvement process. After every incident, the organization should conduct a thorough after-action review, identifying areas for improvement and updating the IRP accordingly. This allows the plan to evolve and better account for emerging threats and scenarios that may not have been previously considered.

John also suggests incorporating threat-based tabletop exercises to stress-test the IRP and identify potential gaps. By simulating realistic incident scenarios, organizations can assess their readiness and make necessary adjustments to their response procedures. Tools like OnDefend, which provide a constantly evolving library of attack surface-based tabletop exercises, can be invaluable in this process.

 

 

The Sock’s Role in Incident Response Plan Readiness

The Security Operations Center (SOC) plays a crucial role in ensuring the IRP remains up-to-date and effective. John emphasizes the importance of treating the various cybersecurity teams (IR, vulnerability management, penetration testing, etc.) as internal customers, providing them with the latest information and insights from the SOC. This collaboration and information-sharing helps align the IRP with the evolving threat landscape and ensures a more cohesive and coordinated response.

John also highlights the value of maintaining high-level IRP documentation, focusing on key stakeholders, escalation procedures, and communication channels. By streamlining the IRP and avoiding overly detailed processes, the SOC can more effectively execute the plan during an incident, reducing response times and improving overall effectiveness.

 

Embracing a Culture of Continuous Improvement

Ultimately, ensuring an IRP is ready for modern threats requires a culture of continuous improvement and a willingness to adapt. As John advises, “Having the right conversations with the right folks on your teams, both internal and external, is critical.” By fostering a collaborative environment and embracing a growth mindset, organizations can stay ahead of the curve and ensure their incident response capabilities are well-equipped to handle the dynamic challenges of the cybersecurity landscape.

 

Conclusion

Nowadays, a static incident response plan is simply not enough. Organizations must prioritize the development of dynamic, adaptable IRPs that can be easily updated and refined based on lessons learned, emerging threats, and industry changes. By embracing a culture of continuous improvement and leveraging the expertise and insights of the SOC, organizations can ensure their incident response capabilities are ready to meet the demands of modern cyber threats.